We invites you to rediscover balance.
SHIPPING & RETURNS
At Ayusyam, we are committed to delivering high-quality Ayurvedic products to your doorstep with a seamless shopping experience. Please review our Shipping Policy and Return & Exchange Policy below for complete details.
SHIPPING POLICY
Order Processing
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Orders are processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time & Charges
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Standard delivery time is 5-7 business days for domestic orders.
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International shipping timelines vary based on location and customs regulations.
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Shipping charges are calculated at checkout based on the destination and order weight.
Tracking Information
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Once your order is shipped, you will receive a tracking link via email/SMS.
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You can track your shipment status anytime through our website.
Delivery Guidelines
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Please ensure that the shipping address provided is accurate.
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In case of delivery failure due to incorrect address details, re-shipping charges may apply.
RETURN & EXCHANGE POLICY
Eligibility for Returns & Exchanges
We strive for customer satisfaction. However, due to the nature of our Ayurvedic products, we accept returns/exchanges under the following conditions:
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Items must be unused, unopened, and in their original packaging.
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The return/exchange request must be raised within 7 days of delivery.
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Products damaged in transit or incorrect orders are eligible for replacement.
How to Initiate a Return/Exchange?
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Email us at care@ayusyam.com with your order details and reason for return.
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Once approved, ship the product to our return address (provided via email).
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Refunds or exchanges will be processed after receiving the returned product in original condition.
Refund Process
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Approved refunds will be credited to the original payment method within 7-10 business days.
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Shipping charges are non-refundable.
For any queries regarding shipping, returns, or exchanges, feel free to contact us at care@ayusyam.com.