SHIPPING & RETURNS

At Ayusyam, we are committed to delivering high-quality Ayurvedic products to your doorstep with a seamless shopping experience. Please review our Shipping Policy and Return & Exchange Policy below for complete details.

SHIPPING POLICY

Order Processing

Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time & Charges

Standard delivery time is 5-7 business days for domestic orders.
International shipping timelines vary based on location and customs regulations.
Shipping charges are calculated at checkout based on the destination and order weight.

Tracking Information

Once your order is shipped, you will receive a tracking link via email/SMS.
You can track your shipment status anytime through our website.

Delivery Guidelines

Please ensure that the shipping address provided is accurate.
In case of delivery failure due to incorrect address details, re-shipping charges may apply.

RETURN & EXCHANGE POLICY

Eligibility for Returns & Exchanges

We strive for customer satisfaction. However, due to the nature of our Ayurvedic products, we accept returns/exchanges under the following conditions:

Items must be unused, unopened, and in their original packaging.
The return/exchange request must be raised within 7 days of delivery.
Products damaged in transit or incorrect orders are eligible for replacement.

How to Initiate a Return/Exchange?

Email us at care@ayusyam.com with your order details and reason for return.
Once approved, ship the product to our return address (provided via email).
Refunds or exchanges will be processed after receiving the returned product in original condition.

Refund Process

Approved refunds will be credited to the original payment method within 7-10 business days.
Shipping charges are non-refundable.

For any queries regarding shipping, returns, or exchanges, feel free to contact us at care@ayusyam.com.